Return Policy

Digital Products

All digital products—including marketing guides, templates, downloads, and educational materials—are non-refundable under any circumstances. Due to the instant-access nature of digital goods, we do not offer refunds, returns, or exchanges. By purchasing, you acknowledge that all sales of digital items are final.

Services

All services provided by Seedpod Studio Co.—including marketing consulting, website design, and content creation—are also non-refundable. Once a contract is signed and payment is submitted, no refunds will be issued, regardless of the project’s progress or outcome. Please ensure you have reviewed your service agreement and fully understand the scope, deliverables, and expectations before signing.

Physical Products (Laser-Engraved Signs & Decor)

Refunds for physical products may be requested within 14 days of delivery.

To be eligible, the item must be unused, undamaged, and returned in its original condition. If your item qualifies for a return, please contact us at seedpodstudioco@gmail.com with your order number, reason for return, and photo evidence. Approved refunds will be processed after we receive and inspect the returned item.

Return shipping costs are the responsibility of the customer. No exchanges.

Shipping & Delivery Issues

Once a physical order leaves our hands and is accepted by the shipping carrier, we are no longer responsible for its handling or delivery timeline. If your package is delayed, lost, or arrives damaged, please first contact the shipping carrier to submit a claim. We will do our best to assist, but we are not liable for packages that are misdelivered, stolen, or mishandled during transit.

If you receive an incorrect or defective item, please reach out to us within 7 days of delivery so we can review and resolve the issue.

Processing Time for Refunds

Once a return is approved and received, please allow 5–10 business days for your refund to be processed. Refunds will be issued to the original method of payment.

Return Approval

Returns must be pre-approved by Seedpod Studio Co. before being sent back. Items returned without prior contact may not be accepted or refunded.